SNEF Corporate Learning Centre presents:

The Tripartite Committee on Workplace Fairness released its recommendations on requiring employers to put in place proper grievance handling processes, so that aggrieved employees can choose to try to resolve disputes amicably within the firm in the first instance. The proposed grievance handling requirements will be legislated.

Grievance policies and procedures recognise the value and importance of early intervention and full discussion to clear up any misunderstandings that may have led to the employee’s grievance. It is therefore in the employer’s interests to resolve grievance or correct misbehaviours at the lowest possible level expediently before they develop into major problems for everyone concerned.

🌟 Workshop Outline:

• Responsibility in the grievance handling procedure
• Implementation of grievance handling procedure
• Examples and common causes of employee grievances
• Common reasons line managers are reluctant to address observed aggrieved behaviours and/or deteriorating work behaviours
• Likely outcomes of unchecked repeated aggrieved behaviours and/or deteriorating work performance
• Plan of action to address employee grievances 
• Do’s and Don’ts in grievance handling
• Laws and advisories relating to grievance handling

💼 Target Audience: Managers and Supervisors 

👩🏻‍🏫 Trainer: Ms. Clariz Ang, Senior Consultant, Industrial and Workplace Relations Division, SNEF

Clariz’s professional role is to render human resource and industrial relations consultancy to SNEF members mainly in – Trading, Electronic & Precision Engineering, and General Manufacturing. She is a Tripartite Mediation Advisor appointed by the Minister for Manpower.

🏷 Fee Per Participant  (All Prices are inclusive of 9% GST) 

SNEF Member : $327.00  |  Affiliate / Non Member : $436.00

👋🏻 Programme Manager: Malar 

📞 6827 6934 / 6827 6927 📧 ​malar@snef.org.sg​ / ​trg@snef.org.sg

​