Career Opportunities

The Singapore National Employers Federation is a trade union with over 3,400 corporate members. Our mission is to advance tripartism and a flexible labour market to enable companies to implement responsible employment practices even as industries transform.

As part of planning for our expansion, we are looking for people to strengthen the senior management team to lead the Federation in the future economy.

We have the following positions:

A. SOFTWARE ENGINEER / SOFTWARE ANALYST (SENIOR) *

Responsibilities

• We are looking for a full stack software developer to join our in-house Solutions & Development team (a small team who is friendly, helpful and encourage healthy work-life balance)
• The team is responsible to drive digitalisation and transform businesses to meet present and future challenges
• You will design, build, test and maintain web and cloud-based applications and solutions using the latest technologies
• You will also provide technical support to end users and assist in special projects

Qualifications

• You have a strong interest in programming
• You have a positive attitude, willingness to learn, able to work independently and in a small team
• Software development experience using Microsoft technologies (Azure Cloud Computing, C#, SQL Azure, .NET, Visual Studio, DevOps), Vue.js (or any of the popular frameworks),
  JavaScript and HTML/CSS will be advantageous but not essential
• Those with more than 3 years of relevant working experience and skillsets will be considered for a senior role
• You have a degree or diploma in Computer Science/Computer Engineering, Information Technology or equivalent

* For position A, please email a detailed resume setting out how you qualify for the position applied, contact numbers, and expected salary to digital@snef.org.sg.

B. SENIOR CONSULTANT / CONSULTANT FOR INDUSTRIAL & WORKPLACE RELATIONS (IWR)

Responsibilities

• Deliver advisory and consultancy to SNEF Members on human resource and industrial relations matters based on prevailing employment laws, tripartite guidelines and responsible
  practices
• Facilitate and lead discussions, workshops, and seminars on human resource and industrial relations matters
• Manage stakeholder expectations and relationships through effective communication, negotiation and resolution
• Collect and synthesize requisite information for analysis of human resource, industrial relations and business issues for national and/or sectoral level discussions
• Implement human resource and/or industrial relations projects in accordance with agreed project plan and deliverables. Monitor and control the process to ensure timely and
  satisfactory closure
• Optimise efficiency and effectiveness in service delivery, while keeping compliance with prevailing standard operating procedures e.g. documentation trail, personal data
  protection
• Human Resource and Industrial Relations Advisory

Qualifications

• Minimum 5 years of recent and relevant work experience
• Knowledge in Labour Management Relations, Conduct and Behavioural Management, Employee Communications, Relationship, and Engagement Management, Human Resource Policies and Legislation Framework Management, Learning Experience Delivery and Group Dynamics Facilitation, Compensation and Benefits Management, Performance Management, Business and Financial Acumen
• Critical core skills under the Skills Future Singapore Framework comprising “Thinking Critically”, “Interacting with others” and “Staying Relevant”

C. SENIOR MANAGER / MANAGER FOR INDUSTRIAL AND WORKPLACE RELATIONS (IWR)

Responsibilities

• Handle phone/video calls, emails and meeting with SNEF Members and/or Tripartite Partners professionally
• Advise SNEF Members on issues of immediate level of difficulty
• Collect and synthesize requisite data for analysis of human resource, industrial relations and business issues for management reporting
• Plan, organise and execute the division’s events, including pre and post event activities
• Integrate new technology and/or new compliance requirements to optimise and safeguard the IWR Team’s operations and service delivery

Qualifications

• Working knowledge of Singapore Employment laws, tripartite guidelines and compliant practices
• All the critical core skills under Skills Future Singapore Framework
• Thinking critically – with emphasis on sense making and transdisciplinary thinking
• Interacting with others – with emphasis on communication and collaboration
• Staying relevant – with emphasis on digital fluency and self-management
• Minimum 5 years of recent and relevant work experience

D. ACCOUNTANT / SENIOR ACCOUNTS EXECUTIVE

Responsibilities

• Ensure timely, accurate month-end closing and financial reporting to Management
• Prepare and close monthly and annual financial statements
• Coordinate and liaise with internal parties to support inter department activities
• Support forecasting and budgeting exercise
• Coordinate and liaise with external parties like external auditors, tax agents, local tax and government authorities
• Support and ensure compliance with all finance and tax filing requirements, audit and procedures
• Assist in new processes and system implementation

Qualifications

• Degree in Accounting / CPA / ACCA or its equivalent
• At least 3 years of relevant working experience
• Good working knowledge of SFRS / IFRS
• Well-versed in MS Office, especially MS Excel
• Able to plan, organise and take initiative to meet job objectives and deadlines independently
• A team player with good interpersonal and communication skills

E. SENIOR EXECUTIVE/EXECUTIVE FOR PLACE-AND-TRAIN PROGRAMMES (CCP SME TRACK – NEW)

Responsibilities

• Market government support programmes to assist employers in the hiring of our local PMETs
• Work includes the promotion, co-ordination and facilitation of grants applications
• Required to work with various government agencies, training providers and industry associations

Qualifications

• Degree in any discipline or diploma with at least 2 – 3 years relevant experience
• Preferably with some experience in the administration of government schemes to HR and CEOs of SMEs
• Preferably with some knowledge of government funding schemes for training
• Able to multi-task, comfortable with administrative work and is meticulous

F. ASSISTANT EXECUTIVE/ EXECUTIVE/ ASSISTANT MANAGER OF CORPORATE LEARNING CENTRE

Responsibilities

• Planning, coordinating and marketing of training courses to clients
• Pre-course preparation
• Working with trainers
• Managing course enrolments
• Setting up on-site & online training
• Conducting training evaluation and compiling collected data
• Keeping proper training records and assessment results
• Performs other ad-hoc duties as assigned by corporate learning centre

Qualifications

• Diploma holder and above
• Proficient in MS Office, especially Excel, PowerPoint, Outlook and Word
• Good communication and interpersonal skills
• Ability to multi-task, quick to adapt and able to work in a fast pace environment
• Possess good planning and organizing skills
• Resourceful and able to work independently or in teams
• Self-motivated individual with strong drive for results

G. ASSISTANT EXECUTIVE – ASSISTANT MANAGER CRM DATA ADMINISTRATION (Position will commensurate with qualification and experience)

As CRM Data Administration, you will be responsible for the administration and management of the Federation’s customer databases via the Dynamics 365 Customer Relations Management (CRM) platform.

Responsibilities

• Perform CRM data administration and maintenance to ensure accuracy and currency of records
• Prepare weekly to monthly membership reports and Dashboard (eg: inactive customer, defaulters, etc) for membership follow-up, management reports, audits, etc
• Prepare weekly to monthly requests for credit note, accounts / records de-activations
• Review and conduct half-yearly membership update exercises, membership renewal exercises and ad-hoc updates throughout the year
• Prompt follow up with internal and external customers’ written and verbal requests / queries on CRM records update, credit notes, etc
• Review and follow up on bounced e-mail notifications through follow up calls / emails
• Support Finance in Debt Collection Follow Up
• Support general Customer Service work (eg: managing hotlines, linking callers with the relevant teams / departments)
• Support in developing, reviewing and updating of membership information on SNEF website and e-services guide to help customers and members to navigate SNEF e-services portal and SNEF website.

Qualifications

• Proficient in Microsoft Office (ie: Excel, Word, PowerPoint)
• Possesses good organizational skills and great attention to details
• Experience in customer service environment
• Good problem-solving skills
• Resourceful, self-motivated and able to work both independently and as part of a team as well as with different stakeholders
• Must be detail-oriented and able to work fast under pressure with minimal supervision
• Possesses good written and verbal communication skills in English
• Experience in / and / or exposure to CRM database maintenance, analytics and data protection policies / processes and compliance will be an advantage
• Able to work long hours, over weekends and public holidays when the need arises
• Only Singaporeans

H. ACCOUNTS EXECUTIVE (AR)

Responsibilities

• Monitor AR ageing report and follow up with collection for non-payments, delayed payments and other irregularities
• Verify discrepancies and resolve clients’ billing issues
• Generate monthly statement of accounts/reminders and send to customer
• Perform suspension of accounts due to aged debts
• Process incoming payments in compliance with financial policies and procedures
• Maintain customer files and records across systems
• Perform day-to-day financial transactions that includes verification, computing, posting and record accounts receivables data
• Prepare AR related schedules/reports/reconciliations and collection data analytics for management’s review
• Assist in Month-end financial statement close and support finance audit

Qualifications

• At least 2 years of accounts receivable experience
• Diploma/Degree in Accounting Related Field
• Proficiency in Microsoft Excel
• Proactive, meticulous and able to work independently and as a team
• Good verbal and written communication skills
• Problem analysis and solving skills
• Customer service-oriented
• Comfortable with conducting follow up calls for debt collection
• Able to prioritize tasks to meet tight timeline with minimize supervision

Please email a detailed resume setting out how you qualify for the position applied, contact numbers, and expected salary to hr@snef.org.sg.

In the subject box of the email, please indicate the position you are applying for e.g.:- Subject: SNEF Recruitment -Director, Training

Closing date: 31 Dec 2021

Only shortlisted applicants will be notified

All applications will be treated in the strictest confidence