The Singapore National Employers Federation is a trade union with over 3,400 corporate members. Our mission is to advance tripartism and a flexible labour market to enable companies to implement responsible employment practices even as industries transform.
As part of planning for our expansion, we are looking for people to strengthen the senior management team to lead the Federation in the future economy.
We have the following positions:
A. SENIOR CONSULTANT / CONSULTANT FOR INDUSTRIAL & WORKPLACE RELATIONS (IWR)
Responsibilities
- Deliver advisory and consultancy to SNEF Members on human resource and industrial relations matters based on prevailing employment laws, tripartite guidelines and responsible practices
- Facilitate and lead discussions, workshops, and seminars on human resource and industrial relations matters
- Manage stakeholder expectations and relationships through effective communication, negotiation and resolution
- Collect and synthesize requisite information for analysis of human resource, industrial relations and business issues for national and/or sectoral level discussions
- Implement human resource and/or industrial relations projects in accordance with agreed project plan and deliverables. Monitor and control the process to ensure timely and satisfactory closure
- Optimise efficiency and effectiveness in service delivery, while keeping compliance with prevailing standard operating procedures e.g. documentation trail, personal data protection
- Human Resource and Industrial Relations Advisory
Qualifications
- Minimum 5 years of recent and relevant work experience
- Knowledge in Labour Management Relations, Conduct and Behavioural Management, Employee Communications, Relationship, and Engagement Management, Human Resource Policies and Legislation Framework Management, Learning Experience Delivery and Group Dynamics Facilitation, Compensation and Benefits Management, Performance Management, Business and Financial Acumen
- Critical core skills under the Skills Future Singapore Framework comprising “Thinking Critically”, “Interacting with others” and “Staying Relevant””
B. SENIOR MANAGER / MANAGER FOR INDUSTRIAL AND WORKPLACE RELATIONS (IWR)
Responsibilities
- Handle phone/video calls, emails and meeting with SNEF Members and/or Tripartite Partners professionally
- Advise SNEF Members on issues of immediate level of difficulty
- Collect and synthesize requisite data for analysis of human resource, industrial relations and business issues for management reporting
- Plan, organise and execute the division’s events, including pre and post event activities
- Integrate new technology and/or new compliance requirements to optimise and safeguard the IWR Team’s operations and service delivery
Qualifications
- Working knowledge of Singapore Employment laws, tripartite guidelines and compliant practices
- All the critical core skills under Skills Future Singapore Framework
- Thinking critically – with emphasis on sense making and transdisciplinary thinking
- Interacting with others – with emphasis on communication and collaboration
- Staying relevant – with emphasis on digital fluency and self-management
- Minimum 5 years of recent and relevant work experience
C. ACCOUNTANT
Responsibilities
- Ensure timely, accurate month-end closing and reporting to Management
- Prepare and close monthly and annual financial statements
- Coordinate and liaise with internal parties to support inter department activities
- Support forecasting and budgeting exercise
- Coordinate and liaise with external parties like internal auditors, external auditors, tax agents, local tax and government authorities
- Support and ensure compliance with all finance and tax filing requirements, audit and procedures
- Assist in any new processes and system implementation
- Other ad hoc duties, projects, and reporting as required
Qualifications
- Degree in Accounting / CPA / ACCA or its equivalent
- At least 2 years of relevant working experience
- Good working knowledge of SFRS / IFRS
- Proficient with Microsoft Excel, PowerPoint and other office applications
- Familiar with Microsoft Dynamics 365 Business Central an advantage
- Able to plan, organise and take initiative to meet job objectives and deadlines independently
- A team player with good interpersonal and communication skills
D. MANAGER/ ASSISTANT DIRECTOR, STRATEGIC POLICY DEVELOPMENT UNIT (SPDU)
The Strategic Policy Development Unit (SPDU) drives and coordinates SNEF’s work in developing and promoting progressive workplace practices, to enhance labour market flexibility and advance tripartism.
SPDU studies and develops labour policies covering a wide spectrum of issues to address the evolving needs of employers and tripartite partners, with the aim of building a resilient workforce and an inclusive workplace.
Responsibilities
- Study and analyse strategic labour policies or recommendations to address issues faced by employers or specific groups of employees in the labour market identified through the research or forecast of labour trends.
- Monitor and interpret global and local trends, as well as socioeconomic data of the labour markets, with a view of creating novel upstream policy solutions through HR policies, which include (not limited) to these topics:-
– the changing nature of employment relationships,
– the development of self-employed work
– union matters,
– employee relations issues,
– income inequality,
– workforce diversity,
– workplace discrimination, and
– fair employment practices.
- Study and develop models to project and explain future national manpower scenarios, intelligence, and other driving forces and critical uncertainties shaping Singapore’s economic and manpower environment through partnerships with academic institutions, tripartite partners and government agencies.
- Design and conduct research and analysis to evaluate and forecast employers’ position on identified labour guidelines and regulations.
- Adopt methodologies to enhance policy development and stakeholders’ engagement. This includes, but is not limited to: i Planning, coordinating and delivering a wide range of economic analysis to support labour and manpower policy development.
ii Applying quantitative and qualitative methodologies to address complex manpower issues while conveying findings in accessible, visual forms to engage internal and external stakeholders effectively.
- Collaborate with tripartite partners monitor, review and evaluate developments in the labour market
E. SENIOR EXEC/ASSISTANT MANAGER/MANAGER IN SNEF (PSG-JR TEAM)
Responsibilities
Marketing & marketing communications
- Promote PSG-JR programme through one-to-one engagement with companies, mass outreach events, and active follow-up on sales leads./li>
- Work with internal and external partners to support outreach and networking events, on-line and off-line marketing to increase awareness and adoption of PSG-JR;/li>
- Identify and maintain a repository of success stories on PSG-JR;/li>
- Develop and maintain up-to-date marketing collaterals for publicity of PSG-JR;/li>
- Use data-centric insights generation to enhance marketing and communications opportunities/li>
Programme administration
- Assist with the administration of PSG-JR in accordance to established SOPs./li>
- Process applications and claims on PSG-JR via the designated grant portal adhering to established service standards;/li>
Qualifications
- Min Diploma in Business/Business Administration/Marketing/Marcom or related disciplines.
- 1-year or more experience is preferred. Candidates without experience but possess the willingness and attitude to learn and succeed will be considered.
- Must be articulate, confident in promoting programmes to companies one-to-one and during mass industry events.
- Must be result-oriented, resourceful and possess perseverance in meeting organisation’s
F. EXECUTIVE/ ASSISTANT MANAGER OF CORPORATE LEARNING CENTRE (PUBLIC RUN)
Responsibilities
- Planning, coordinating and marketing of training courses to clients
- Pre-course preparation
- Working with trainers
- Managing course enrolments
- Setting up on-site & online training
- Conducting training evaluation and compiling collected data
- Keeping proper training records and assessment results
- Performs other ad-hoc duties as assigned by corporate learning centre
Qualifications
- Diploma holder and above
- Proficient in MS Office, especially Excel, PowerPoint, Outlook and Word
- Good communication and interpersonal skills
- Ability to multi-task, quick to adapt and able to work in a fast pace environment
- Possess good planning and organizing skills
- Resourceful and able to work independently or in teams
- Self-motivated individual with strong drive for results
G. CENTRE FOR FIRST WORKPLACES: EXECUTIVE / SENIOR EXECUTIVE / ASSISTANT MANAGER
Responsibilities
- Plan, coordinate, promote, and facilitate health activities at various workplace ecosystems
- Liaise with and engage clients, landlords, employers, vendors, and participants
- Keep proper records and compile reports for clients, landlords, and internal stakeholders
- Conceptualise thematic health events/ programmes
- Design simple marketing and outreach materials
Qualifications
- Bachelor’s degree in any discipline or equivalent professional qualification
- Prior experience in event or project management preferred
- Preferably some knowledge in health promotion and good design practices
- Must be able to work outside of office hours occasionally for events (time-off provided)
H. SENIOR EXECUTIVE/EXECUTIVE FOR PLACE-AND-TRAIN PROGRAMMES
Responsibilities
- Market government support programmes to assist employers in the hiring and reskilling of our local PMETs
- Work includes the promotion, co-ordination and facilitation of grants applications
- Required to work with various government agencies, training providers and industry associations
Qualifications
- Degree in any discipline or diploma with at least 2 – 3 years relevant experience
- Preferably with some experience in the administration of government schemes to HR and CEOs of SMEs
- Preferably with some knowledge of government funding schemes for training
- Able to multi-task, comfortable with administrative work and is meticulous
I. CENTRE FOR FIRST WORKPLACES: ASSISTANT EXECUTIVE / SENIOR ASSISTANT EXECUTIVE / EXECUTIVE
Responsibilities
- Organise outreach activities to promote and assist employers on government grants/programmes
- Process grant applications/claims in a timely manner
- Provide support on the tracking of KPIs and generating of reports
- Assist Manager(s) in the executing of checks and audits, and perform any other ad-hoc tasks
Qualifications
- Polytechnic Diploma / Degree in HR, Business/Business Administration or related disciplines
- Prior experience in administration of grants or government programme will be an advantage
- Meticulous and possess a positive attitude
- Possess an understanding of the key manpower challenges faced by employers in Singapore
J. ASSISTANT EXECUTIVE / SENIOR ASSISTANT EXECUTIVE / EXECUTIVE – MEMBER AND CORPORATE RELATIONS (MCR) (Position will commensurate with qualification and experience)
Responsibilities
- Events administration (registration, following up on emails / queries, invoicing, etc)
- Following up on bounced e-mail notifications through follow up calls / emails
- Database maintenance & administration (ensuring CRM records are up-to-date and accurate, etc)
- Blended / Hybrid events logistics management ranging from small to large scale events
- Membership marketing & services (promotion of membership, preparation of membership collaterals & packages, etc)
- Work with Tripartite and Social Partners (MOM, NTUC, MSF, MWC, IMDA, etc) in developing activities / programmes to engage employers
- Any other ad-hoc duties
Qualifications
- Proficient in Microsoft Office (ie: Excel, Word, PowerPoint)
- Possesses good organizational skills and great attention to details
- Experience in customer service environment
- Good problem-solving skills
- Resourceful, self-motivated and able to work both independently and as part of a team as well as with different stakeholders
- Must be detail-oriented and able to work fast under pressure with minimal supervision
- Possesses good written and verbal communication skills in English
- Experience in / and / or exposure to CRM database maintenance, analytics and data protection policies / processes and compliance will be an advantage
K. ASSISTANT EXECUTIVE / SENIOR ASSISTANT EXECUTIVE / EXECUTIVE – MEMBER AND CORPORATE RELATIONS – CRM DATABASE ADMINISTRATION (MCR) (Position will commensurate with qualification and experience)
Responsibilities
- Database maintenance & administration (following up on emails / queries from members & non-members, performing database maintenance, ensuring CRM records are up-to-date and
accurate, etc)
- Following up on bounced e-mail notifications through follow up calls / emails
- Half-yearly membership updates and ad-hoc updates
- Prepare Membership Reporting and Dashboards (eg: inactive customers, defaulters, etc) for membership follow-up, management reporting, audit, etc
- Work with team and external vendor/s in developing guide to help members navigate the e-service portal
- Membership marketing & services (promotion of membership, preparation of membership collaterals & packages, etc)
- Any other ad-hoc duties
Qualifications
- Proficient in Microsoft Office (ie: Excel, Word, PowerPoint)
- Possesses good organizational skills and great attention to details
- Experience in customer service environment
- Good problem-solving skills
- Resourceful, self-motivated and able to work both independently and as part of a team as well as with different stakeholders
- Must be detail-oriented and able to work fast under pressure with minimal supervision
- Possesses good written and verbal communication skills in English
- Experience in / and / or exposure to CRM database maintenance, analytics and data protection policies / processes and compliance will be an advantage
- Able to work long hours, over weekends and public holidays when the need arises
Please email a detailed resume setting out how you qualify for the position applied, contact numbers, and expected salary to hr@snef.org.sg.
In the subject box of the email, please indicate the position you are applying for e.g.:- Subject: SNEF Recruitment -Director, Training
Closing date: 28 Feb 2023
Only shortlisted applicants will be notified
All applications will be treated in the strictest confidence
