Career Opportunities

The Singapore National Employers Federation is a trade union with over 3,400 corporate members. Our mission is to advance tripartism and a flexible labour market to enable companies to implement responsible employment practices even as industries transform.

As part of planning for our expansion, we are looking for people to strengthen the senior management team to lead the Federation in the future economy.

We have the following positions:

A. SENIOR MANAGER / MANAGER FOR INDUSTRIAL AND WORKPLACE RELATIONS (IWR)

Responsibilities

• Handle phone/video calls, emails and meeting with SNEF Members and/or Tripartite Partners professionally
• Advise SNEF Members on issues of immediate level of difficulty
• Collect and synthesize requisite data for analysis of human resource, industrial relations and business issues for management reporting
• Plan, organise and execute the division’s events, including pre and post event activities
• Integrate new technology and/or new compliance requirements to optimise and safeguard the IWR Team’s operations and service delivery

Qualifications

• Working knowledge of Singapore Employment laws, tripartite guidelines and compliant practices
• All the critical core skills under Skills Future Singapore Framework
• Thinking critically – with emphasis on sense making and transdisciplinary thinking
• Interacting with others – with emphasis on communication and collaboration
• Staying relevant – with emphasis on digital fluency and self-management
• Minimum 5 years of recent and relevant work experience

B. ACCOUNTANT

Responsibilities

• Ensure timely, accurate month-end closing and reporting to Management
• Prepare and close monthly and annual financial statements
• Coordinate and liaise with internal parties to support inter department activities
• Support forecasting and budgeting exercise
• Coordinate and liaise with external parties like internal auditors, external auditors, tax agents, local tax and government authorities
• Support and ensure compliance with all finance and tax filing requirements, audit and procedures
• Assist in any new processes and system implementation
• Other ad hoc duties, projects, and reporting as required

Qualifications

• Degree in Accounting / CPA / ACCA or its equivalent
• At least 2 years of relevant working experience
• Good working knowledge of SFRS / IFRS
• Proficient with Microsoft Excel, PowerPoint and other office applications
• Familiar with Microsoft Dynamics 365 Business Central an advantage
• Able to plan, organise and take initiative to meet job objectives and deadlines independently
• A team player with good interpersonal and communication skills

C. PROJECT MANAGER, SPECIAL PROJECTS

Job Overview The incumbent will project manage several corporate initiatives engaging government agencies and corporate entities on projects such as SkillsFuture Awards and the National Job Council. He or she needs to demonstrate confidence in dealing with the senior management of our corporate partners and SNEF member organisations.

Responsibilities.

• Foster relationships with external stakeholders to seek project opportunities
• Works independently to navigate around challenges to achieve project outcomes
• Manage the challenges and overcome difficulties to achieve project goals
• Ensure project tasks are completed on time and KPIs are achieved
• Presents and Deals well with stakeholders professionally
• Plans forward to ensure deadlines and KPIs are met
• Anticipates hurdles and does forward planning to mitigate difficulties

Qualifications

• Degree holder with 1 year experience

D. ASSISTANT EXECUTIVE/ EXECUTIVE/ ASSISTANT MANAGER OF CORPORATE LEARNING CENTRE (PUBLIC RUN)

Responsibilities

• Planning, coordinating and marketing of training courses to clients
• Pre-course preparation
• Working with trainers
• Managing course enrolments
• Setting up on-site & online training
• Conducting training evaluation and compiling collected data
• Keeping proper training records and assessment results
• Performs other ad-hoc duties as assigned by corporate learning centre

Qualifications

• Diploma holder and above
• Proficient in MS Office, especially Excel, PowerPoint, Outlook and Word
• Good communication and interpersonal skills
• Ability to multi-task, quick to adapt and able to work in a fast pace environment
• Possess good planning and organizing skills
• Resourceful and able to work independently or in teams
• Self-motivated individual with strong drive for results

E. ASSISTANT EXECUTIVE/ EXECUTIVE/ ASSISTANT MANAGER OF CORPORATE LEARNING CENTRE (GROUP TRAINING)

Responsibilities

• Meet your sales goals, objectives and KPIs
• Serves customers by selling training courses, services, or products to meet customer workforce training needs
• Services new and existing accounts
• Focuses sales efforts by studying existing and potential clients profiles, industry trends, and training needs
• Ability to manage and work with trainers or partners who deliver your programme or offer to your client
• Ability to coordinate and occasionally assist, support, and be responsible when working with a team member, who will facilitate your secured client or training courses, such as the administration and logistics
• Ability to consult and discuss training needs and outcomes with trainers, employees’ supervisors, HR managers or management
• Serve as advisor to clients by answering all of their training related questions and concerns

Qualifications

• Diploma holder and above
• Proficient in MS Office, especially Excel, PowerPoint, Outlook and Word
• Good communication and interpersonal skills
• Ability to multi-task, quick to adapt and able to work in a fast pace environment
• Possess good planning and organising skills
• Resourceful and able to work independently or in teams
• Self-motivated individual with a strong drive for results

F. ASSISTANT EXECUTIVE – ASSISTANT MANAGER CRM DATA ADMINISTRATION (Position will commensurate with qualification and experience)

As CRM Data Administration, you will be responsible for the administration and management of the Federation’s customer databases via the Dynamics 365 Customer Relations Management (CRM) platform.

Responsibilities

• Perform CRM data administration and maintenance to ensure accuracy and currency of records
• Prepare weekly to monthly membership reports and Dashboard (eg: inactive customer, defaulters, etc) for membership follow-up, management reports, audits, etc
• Prepare weekly to monthly requests for credit note, accounts / records de-activations
• Review and conduct half-yearly membership update exercises, membership renewal exercises and ad-hoc updates throughout the year
• Prompt follow up with internal and external customers’ written and verbal requests / queries on CRM records update, credit notes, etc
• Review and follow up on bounced e-mail notifications through follow up calls / emails
• Support Finance in Debt Collection Follow Up
• Support general Customer Service work (eg: managing hotlines, linking callers with the relevant teams / departments)
• Support in developing, reviewing and updating of membership information on SNEF website and e-services guide to help customers and members to navigate SNEF e-services portal and SNEF website.

Qualifications

• Proficient in Microsoft Office (ie: Excel, Word, PowerPoint)
• Possesses good organizational skills and great attention to details
• Experience in customer service environment
• Good problem-solving skills
• Resourceful, self-motivated and able to work both independently and as part of a team as well as with different stakeholders
• Must be detail-oriented and able to work fast under pressure with minimal supervision
• Possesses good written and verbal communication skills in English
• Experience in / and / or exposure to CRM database maintenance, analytics and data protection policies / processes and compliance will be an advantage
• Able to work long hours, over weekends and public holidays when the need arises
• Only Singaporeans

G. SENIOR EXECUTIVE/EXECUTIVE FOR PLACE-AND-TRAIN PROGRAMMES

Responsibilities

• Market government support programmes to assist employers in the hiring and reskilling of our local PMETs
• Work includes the promotion, co-ordination and facilitation of grants applications
• Required to work with various government agencies, training providers and industry associations

Qualifications

• Degree in any discipline or diploma with at least 2 – 3 years relevant experience
• Preferably with some experience in the administration of government schemes to HR and CEOs of SMEs
• Preferably with some knowledge of government funding schemes for training
• Able to multi-task, comfortable with administrative work and is meticulous

H. CENTRE FOR FIRST WORKPLACES: EXECUTIVE / SENIOR EXECUTIVE / ASSISTANT MANAGER

Responsibilities

• Plan, coordinate, promote, and facilitate health activities at various workplace ecosystems
• Liaise with and engage clients, landlords, employers, vendors, and participants
• Keep proper records and compile reports for clients, landlords, and internal stakeholders
• Conceptualise thematic health events/ programmes
• Design simple marketing and outreach materials

Qualifications

• Bachelor’s degree in any discipline or equivalent professional qualification
• Prior experience in event or project management preferred
• Preferably some knowledge in health promotion and good design practices
• Must be able to work outside of office hours occasionally for events (time-off provided)

I. CENTRE FOR FIRST WORKPLACES: ASSISTANT EXECUTIVE / SENIOR ASSISTANT EXECUTIVE / EXECUTIVE

Responsibilities

• Organise outreach activities to promote and assist employers on government grants/programmes
• Process grant applications/claims in a timely manner
• Provide support on the tracking of KPIs and generating of reports
• Assist Manager(s) in the executing of checks and audits, and perform any other ad-hoc tasks

Qualifications

• Polytechnic Diploma / Degree in HR, Business/Business Administration or related disciplines
• Prior experience in administration of grants or government programme will be an advantage
• Meticulous and possess a positive attitude
• Possess an understanding of the key manpower challenges faced by employers in Singapore

Please email a detailed resume setting out how you qualify for the position applied, contact numbers, and expected salary to hr@snef.org.sg.

In the subject box of the email, please indicate the position you are applying for e.g.:- Subject: SNEF Recruitment -Director, Training

Closing date: 30 Sep 2022

Only shortlisted applicants will be notified

All applications will be treated in the strictest confidence